1. Introduction

Crystal Delta Pty Ltd & Crystal Delta Solutions Pvt Ltd ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Learning Management System (LMS), including AI-based HR interview assessments that involve video recording.

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2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, and contact details.
• Assessment Data: Responses to interview questions and performance metrics.
• Video Recordings: Captured as part of the AI-based HR interview assessment.

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3. How We Use Your Information

Your information, including video recordings, is used for:

• AI-driven assessment and feedback.
• Improving our AI models and SKILLSMAX features.
• Ensuring compliance with our Terms and legal requirements.

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4. Caution on AI Recommendations

The recommendations provided by our AI system are generated based on predefined metrics and automated analysis. While we strive for accuracy, AI-generated assessments may not always be fully reliable or contextually perfect. Users are encouraged to critically evaluate the feedback and seek additional human judgment if necessary.

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5. Data Storage and Retention

• Video recordings are securely stored and retained only for the duration necessary for analysis and compliance.
• Personal data is retained in accordance with legal requirements and business needs.

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6. Data Sharing and Security

• We do not sell or share your data with third parties, except where required by law or for AI training purposes with anonymization.
• We implement security measures to prevent unauthorized access to your data.

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7. Your Rights

You have the right to:

• Request access to your data.
• Request deletion of your video recordings (subject to legal constraints).
• Opt out of AI-based assessments by not using such features.

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8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be notified via our SkillsMax Platform or email.

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9. Contact Information

If you have any questions about this Privacy Policy, please contact us at helpdesk@skillsmax.ai.